NNMC Customer Advocacy website lacks modern functionality

On several occasions I have spoken, for both good and bad, with representatives of the Customer Advocacy Program at the National Naval Medical Center.  Today I decided to email them about how wretched the CAT scan appointment line is.  So I went to the NNMC website for the CAP.  They have phone numbers on their website, but no email.  I guess the contractor who built the website didn't know about the mailto html tag.  I then called the number and got the email which I typed into the to: field of my new fangled program called an email client.  I then wrote an email about how much the people at the CAT scan office suck.  The email is customerserviceca@med.navy.mil.